Tailor Flow Digital Service & Delivery Standards
Tailor Flow (operated by Winkplan Technologies) is a 100% digital cloud-based Software-as-a-Service (SaaS) and Enterprise Resource Planning (ERP) platform. Because our products are cloud-hosted software applications, no physical shipments, boxed media, or tangible parcels are shipped, and customers are never charged shipping or handling fees.
Instant Digital Delivery & Zero Freight Charges
Tailor Flow delivers all products, vendor portals, and enterprise user licenses electronically over the internet. There are strictly no physical logistics or shipping charges on any transaction.
1. Method of Service Delivery
Upon completing subscription registration or submitting an authorized payment via our payment gateways, service fulfillment occurs as follows:
- Electronic Account Provisioning: Your cloud tenant instance is provisioned automatically within 0 to 5 minutes of payment confirmation.
- Electronic Delivery of Credentials: The primary administrative login credentials, secure account verification token, and workshop onboarding links are immediately dispatched to your verified registration email and SMS/WhatsApp mobile contact.
- Subscription Invoices: Official digital subscription invoices and payment confirmations bearing your transaction reference are generated and emailed instantaneously upon successful settlement.
- Software Updates: All software updates, security patches, apparel template catalogs, and feature expansions are deployed continuously over the cloud without requiring manual installation or downtime.
2. Professional Services & Workshop Training Delivery
Where a vendor purchases optional professional onboarding, tailor staff training, or measurement register data migration services:
- Our dedicated technical deployment team contacts the vendor within 24 to 48 business hours of purchase to schedule dedicated screen-share or remote video sessions.
- On-site deployment sessions for regional studios and flagship boutiques are coordinated in advance per mutual schedule agreement.
3. Resolution for Delayed Account Access or Provisioning
If you have completed your payment but have not received your account activation credentials within 15 minutes, please:
- Check your email spam/junk folders for messages originating from
info@tailor-flow.comornoreply@tailor-flow.com. - Verify that your bank/payment card was debited and note your transaction authorization code.
- Reach out immediately to our 24/7 technical activation desk via WhatsApp or phone at +92-345-609-0901 or email info@tailor-flow.com. Our engineers will verify your transaction and activate your account manually within minutes.